What is an FAQ and How to Use It

An FAQ (Frequently Asked Questions) section is a dedicated part of your website designed to address common questions and concerns your customers might have about your services. It helps provide quick, clear answers, reducing the need for direct contact and improving customer experience.

How to Use This FAQ:

• Browse through the questions to find answers to common inquiries about our junk removal services.

• Use the FAQ to understand our processes, pricing, service areas, and policies.

• If your question isn’t listed, feel free to contact us directly for personalized assistance.

This FAQ is designed to be straightforward and easy to navigate, helping you get the information you need quickly and confidently.

Yes. We recycle, donate, and responsibly dispose of as many items as possible. Our goal is to reduce landfill waste and give usable items a second life whenever we can.

We proudly serve North Richland Hills, the DFW Metroplex, and surrounding communities, offering fast, reliable, and affordable junk removal tailored to each customer’s needs.

Absolutely. Every project is different, and we customize each cleanout based on your space, your timeline, and your budget. Whether it’s a single item or a full property cleanout, we build a solution that fits you.

Our process is simple, transparent, and stress‑free:

1. Contact us by phone, text, or online form.

2. Send photos of your items (optional but helpful).

3. Receive a rough estimate based on what you share.

4. Choose a 2‑hour arrival window that works for you.

5. Get a courtesy call 30 minutes before we arrive.

6. Receive a firm, honest quote on‑site.

7. We haul everything away quickly and safely.

8. Settle up using any major payment method.

We remove most non‑hazardous items, including:

• Furniture

• Appliances

• Yard waste

• Construction debris

• Mattresses

• Hot tubs (dismantling available)

• Sheds (tear‑down available)

• Garage, attic, and estate cleanouts If you’re unsure about an item, just ask — chances are, we can take it.

Yes! Same‑day service is available depending on our schedule. Contact us early for the best chance of securing a same‑day pickup.

Pricing is based on how much space your items take up in the truck, plus any labor or special handling if needed. We always provide:

• Upfront pricing

• No hidden fees

• Customized options to fit your budget

For jobs over $1,000, a 20% deposit or card authorization is required.

Here are the most affordable options:

1. Host a yard or garage sale.

2. Donate usable items.

3. Take items to a local dump or recycling center.

4. Rent a dumpster for DIY disposal.

5. Hire us for a fast, stress‑free solution when you don’t want to haul it yourself.

Tipping is never expected but always appreciated. If the crew goes above and beyond, many customers choose to tip 15–20% of the job total.

You can schedule by:

• Calling or texting (817) 300‑4263

• Using our website contact form

• Messaging us through our booking page

We’ll help you choose a time that works best for you.

We accept:

• All major credit cards

• Cash

• PayPal

• Zelle

Not always. As long as we can access the items and you approve the quote, we can complete the job and send photos once finished.

Yes. Whenever possible, we donate usable items to local charities, shelters, and community organizations.

Yes — we handle:

• Pianos

• Hot tubs

• Sheds

• Large furniture

• Heavy equipment

• Construction debris If it’s safe and non‑hazardous, we can remove it.

Yes. We specialize in:

• Estate cleanouts

• Hoarder cleanouts

• Rental turnovers

• Foreclosure cleanouts

• Garage, attic, and shed cleanouts

Every cleanout is customized to your needs and budget.