Frequently Asked Questions

Common Questions

How does your pricing work?

We price by item or by trailer load. You’ll always get a clear quote before we start, and we don’t add surprise fees at the end.

Do I need to move items to the curb?

No. We handle all the lifting, carrying, and loading. You just point to what needs to go.

Do you recycle or donate?

Yes. We recycle metal, appliances, and other materials when possible, and donate usable items to local organizations when we can.

Can you remove really heavy items?

Absolutely. Safes, treadmills, furniture, appliances—we’re equipped to handle heavy and awkward items safely.

Do you offer same‑day service?

Often, yes. Same‑day or next‑day service is available depending on our schedule. The sooner you reach out, the more options we’ll have.

What areas do you serve?

We’re based in North Richland Hills and serve the greater DFW area. If you’re not sure you’re in our range, just call or text and ask.

Do I need to be on-site?

In most cases, yes, especially for first-time jobs. For repeat customers or simple curbside pickups, we can sometimes work with remote payment.